PAYMENTS
The Punky Pup accepts all forms of Paypal
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Credit / Debit cards
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VISA
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MasterCard
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Discover
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American Express
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E-checks
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Funded Paypal
There is no fee for sending payments with Paypal, which securely processes your card. Even if you do not have a Paypal account, you can still pay us with a credit or debit card!
If you wish to pay with a credit or debit card, please choose the Credit/Debit card option at checkout. We will invoice you for a secure payment transaction using your card through Paypal.
Credit card and Paypal payments must be completed at time of check out.
We do not accept personal checks or Money Orders. No exceptions.
SHIPPING
Purchases ship within 24 hours of receipt of payment. You may choose your method of shipping at checkout. We offer:
NYC residents, you may opt to pick up your purchase to avoid shipping charges. Contact us at
info@thepunkypup.com to schedule your pick up.
RETURNS
Although we understand that sometimes people make purchases that do not suit their needs, The Punky Pup.com does not offer cash-back refunds.
Exchanges and store credits are available within seven days of receipt of your item.
All returned products must be unused, unworn, and undamaged, with tags still attached. We reserve the right to refuse a store credit request or exchange if it does not comply with this policy.
All return shipping charges must be prepaid by the customer. We cannot accept C.O.D. deliveries. For your protection, we recommend that you use UPS or insured USPS for your return. We are not responsible for returns lost in the mail.
Due to health regulations, pet blankets, beds, carriers and toys are final sales. They cannot be returned, even for an exchange or store credit.
Please be sure to measure your pet correctly and refer to the sizing charts that have been provided for your reference.
Thank you!
The Top Dog at ThePunkyPup.com
